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1. Introduction

Welcome to Whitehawk Pathways to Healing Counselling. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site. If you do not agree with any part of these terms, please discontinue use of this website immediately.

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2. Use of the Website

This website is intended to provide information about our counselling services and related resources. The content is for general informational purposes only and does not constitute professional advice or create a client–counsellor relationship.

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.

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3. No Professional or Emergency Services Provided Online

The information on this website is not a substitute for professional counselling or mental health services. If you are experiencing a crisis or emergency, please contact 911 or go to your nearest emergency department. You may also contact your local crisis hotline for immediate support.

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4. Intellectual Property

All content on this website—including text, images, graphics, logos, and design—is the property of Whitehawk Pathways to Healing Counselling or is used with permission. Reproduction, modification, or distribution of any materials without written consent is prohibited.

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5. External Links

Our website may contain links to other websites for your convenience. These external sites are not operated or controlled by Whitehawk Pathways to Healing Counselling, and we are not responsible for their content, privacy practices, or accuracy. Visiting any external links is done at your own discretion.

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6. Limitation of Liability

While we make every effort to ensure that the information on this site is accurate, we make no guarantees of completeness, reliability, or suitability. Whitehawk Pathways to Healing Counselling will not be liable for any damages or losses resulting from the use or inability to use this website or its content.

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7. Privacy Policy

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a. Commitment to Privacy

Whitehawk Pathways to Healing Counselling respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website.

b. Information We Collect

We may collect personal information that you voluntarily provide through forms, emails, or booking requests. This may include:

• Your name

• Email address

• Phone number

• Any information you choose to share related to counselling inquiries

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We do not automatically collect personal information without your consent.

c. Use of Information

Any information you send to us is strictly received and protected for internal use only. We use your information solely to respond to your inquiries, schedule sessions, or provide information about our counselling services.

d. Confidentiality

We keep all personal and client-related information confidential in accordance with applicable privacy laws and professional ethical standards. Your personal data will not be shared, sold, or distributed to third parties under any circumstances, except as required by law (e.g., court order, risk of harm situations, or mandatory reporting obligations).

e. Information Security

We take reasonable administrative and technical measures to safeguard the information you share with us. While we strive to protect your personal data, please note that no online transmission or storage system can be guaranteed 100% secure.

f. Email and Communication

Whitehawk Pathways to Healing Counselling does not solicit, send junk email, or sell contact information to mailing lists. You will only receive communication from us if you have reached out directly or have given explicit consent.

g. Cookies and Analytics

Our website may use basic cookies or analytics tools to improve functionality and understand visitor traffic. These tools do not collect personally identifiable information.

h. Access and Control

You have the right to request access to your personal information, request corrections, or ask for your data to be deleted by contacting us directly.

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8. Changes to These Terms and Privacy Policy

We may update these Terms and our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website constitutes acceptance of the revised terms.

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9. Contact Information

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If you have questions about these Terms or our Privacy Policy, please contact us:
Whitehawk Pathways to Healing Counselling

📧 Email: Ronna@whitehawkpathwaystohealing.ca
🌐 Website: https://www.whitehawkpathwaystohealing.ca